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FREQUENTLY ASKED QUESTIONS
What brands are part of the Old Commonwealth family?
Currently, we have released 4 signature brands under the Old Commonwealth DSP: Kentucky Nectar, Colonel Randolph, Old Commonwealth, D.H. Cromwell
More brands are scheduled to be released in future months so stay tuned to our social media channels and our website OldCommonwealth.com for exciting updates.
How often is KY Nectar released?
Kentucky Nectar is Old Commonwealth’s exclusive honey infused bourbon. It is released 4x/year - spring, summer, winter & fall. The flavors of each batch will vary slightly as the bourbon and barrel react to the weather of each season.
Where is Old Commonwealth Distillery located?
Old Commonwealth Distillery is located in Lawrenceburg, Kentucky
Is Old Commonwealth Distillery open for tours and/or tastings?
Old Commonwealth Distillery is currently undergoing renovations. We expect a grand opening for exclusive tours and tastings in early 2026. Follow us on social media and our website OldCommonwealth.com for updates.
What are the benefits of joining the Old Commonwealth VIP List?
Our VIP List is free to join and can be done through our website OldComonwealth.com. Being a member of the VIP List is an exclusive opportunity to get firsthand information on new releases and OC products.
Can I buy Old Commonwealth brands online?
When we drop a new release, it can be purchased through our website OldCommonwealth.com. Orders are fulfilled via our online retailer 1West Dupont Wine & Spirits. Information on our exclusive drops is shared through our VIP List and social media channels as they are available.
Which states can Old Commonwealth brands be shipped to?
When we release a new product, it can be purchased through our online retailer 1West Dupont Wine & Spirits. Unfortunately, they can NOT ship to the states of: Iowa, Maine, Michigan, Mississippi, New Hampshire, North Dakota, South Dakota, Tennessee, Utah and Vermont. We apologize for this inconvenience.
Can I buy Old Commonwealth brands in stores?
Currently we have distribution in the states of Kentucky, Tennessee and Illinois. We are actively adding states to our distribution list, so stay tuned to our social media channels and our website OldCommonwealth.com for updates as we expand into more states.
Is there Old Commonwealth merchandise available to purchase?
We are proud to offer KY Nectar hats, OC and KY Nectar branded barrel taster glasses and KY Nectar & OC branded cocktail glasses through our website OldCommonwealth.com.
ORDER STATUS & TRACKING
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SHIPPING POLICY
Shipping Methods
We offer standard shipping options for all orders placed through our website. Shipping carriers may include but are not limited to USPS, UPS, and FedEx.
Order Processing Time
Orders are typically processed and shipped within 1-3 business days from the date of purchase, unless otherwise stated. During peak seasons or promotional periods, processing times may vary.
Shipping Rates
Shipping rates are calculated based on the weight of the package and the destination zip code. Exact shipping costs will be displayed during the checkout process before payment is processed.
Delivery Time
Delivery times vary depending on the shipping method selected at checkout and the destination. Standard shipping typically takes 3-7 business days within the contiguous United States. Expedited shipping options are available for faster delivery.
International Shipping
Currently, we do not offer international shipping through our website. For international orders, please contact us directly at info@oldcommonwealth.net to discuss shipping options and costs.
Order Tracking
Once your order has shipped, you will receive a shipment confirmation email with tracking information. You can track the status of your order using the provided tracking number on the carrier's website.
Shipping Address
Customers are responsible for providing accurate and complete shipping addresses. We are not liable for orders delivered to incorrect addresses provided by the customer. PS - we cannot ship alcohol to a P.O. Box.
Shipping Restrictions
We comply with all local, state, and federal regulations regarding shipping restrictions. Certain products may have additional shipping restrictions due to legal or logistical limitations.
Shipping Damage or Loss
In the event that your order arrives damaged or is lost during transit, please contact us immediately at info@oldcommonwealth.net. We will work with the shipping carrier to resolve the issue promptly.
If you have any questions about our Shipping Policy, please contact us at info@oldcommonwealth.net.
RETURN & REFUND POLICY
Refund Eligibility
Product Issues: We strive to provide high-quality products and exceptional customer service. If you receive a damaged or defective product, please contact us immediately at info@oldcommonwealth.net. We will assess the issue and provide instructions on how to proceed with the return or exchange.
Cancellation: Orders may be cancelled and refunded before they are shipped. Once an order has been shipped, it cannot be cancelled, and our standard return policy applies.
Return Procedure
Contact Us: To initiate a return or exchange, please contact us at info@oldcommonwealth.net within 30 days of receiving your order. Include your order number and reason for return in your email.
Return Condition: Returned products must be unused, in their original packaging, and in the same condition as when you received them. We reserve the right to refuse returns that do not meet these criteria.
Refund Process
Refund Timing: Refunds will be processed within 30 days of receiving the returned product. The timing of the refund may vary depending on your payment method.
Payment Method: Refunds will be issued to the original method of payment used for the purchase, unless otherwise agreed upon.
Questions: If you have any questions about our Refund Policy, please contact us at info@oldcommonwealth.net.